Site Help - Frequently Asked Questions

This page contains help topics to assistance you in your visit to our website.

The following is a list of frequently asked questions regarding our website.  Please call us toll free at 1-800-767-7352 if you require any further assistance.

What is Relco Sales?
RELCO SALES Company was established in February of 1992 in Solon, Ohio to fill a need in the multi-state market area for direct-factory product sales and support to communications dealers as well as law enforcement and public service agencies. Fore more information about Relco Sales, click here.

What is Relcosales.com?
Relcosales.com is the online home of Relco Sales, featuring information and photos of all of the manufacturers and many of the products we represent. Relcosales.com is constantly maintained and updated to provide you with the most extensive and up to date snapshot of the best law enforcement, communications, and surveillance products in the world.

Our website has two main sections.  This section contains information about Relco Sales.  The online store is our ecommerce section on which you can browse all our products and buy online, or research and then call us to place your order with one of our sales representatives personally.

What should I do if I find a missing page or a broken link?
To report a bug or problem on our website, email us at webmaster@relcosales.com. If your are unable to view our website or complete your order for any reason, call us toll free at 1-800-767-7352.

What type of products does Relco offer?
Relco specializes in the fields of covert audio and video, wireless communications and specialized Law Enforcement equipment. We carry such products as 2 Way Radio Equipment,  Programmable Handheld Radios ,  Rechargeable Batteries & Accessories ,  ,  Automotive Battery Saver & Electrical Products ,  Speed Measuring Radar Products ,  Speed Measuring Radar Trailers ,  In-Car Video Recording Systems ,  Covert Wireless Video Systems , and  Vehicle Anti-Theft Devices.  Click here for our products page.

How can I find a particular product type?
Enter the online store and use the categories to browse products of that type.

What if I don't see a  particular product type?
Relco strives to carry a comprehensive selection of products from the best manufacturers in our industry.  If you are looking for a particular law enforcement/surveillance/communications product or solution and you do not see it in our online store, please call us toll free at 1-800-767-7352 and your sales representative will be happy to discuss your needs.

What manufacturers does Relco represent?
Relco represents COVERT SYSTEMS.COM,  DECATUR ELECTRONICS,  D & R ELECTRONICS,  TEKK INC.,  and  W & W ASSOCIATES.

How can I find a particular manufacturer?
In the online store, you can view all products by a particular manufacturer by clicking on their name in the box labeled "Manufacturers" in the left hand color.
 
What if I don't see a  particular manufacturer?
Relco strives to carry a comprehensive selection of products from the best manufacturers in our industry.  If you are looking for a particular law enforcement/surveillance/communications product or solution and you do not see it in our online store, please call us toll free at 1-800-767-7352 and your sales representative will be happy to discuss your needs.
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How do I order a product?
Online: To order a product, click the "Buy Now" button in the product listing screen or the "Add to Cart" button on the product page. The item will be added to your shopping cart and you can follow the simple instructions to checkout and pay for your items. 

Phone: If prefer, you can still order from one a Relco sales representative by calling us toll free at 1-800-767-7352.

For Covert Systems Products: Relco Sales wants to develop a relationship with your business to provide you with exciting new developments in the fields of covert audio and video, closed circuit video and wired and wireless communications. We not only provide sales and service, but also consulting design and development services to communications users and law enforcement agencies. By discussing your needs with a sales representative, we can assure you years of extraordinary personalized service. Call us toll free at 1-800-767-7352 today and we will begin to meet all of your needs!

How can I pay for my order?
You pay with any major credit card or direct from your checking account through the PayPal system.

How can I receive product updates or information in the future?
If you create an account on our new online store, you will automatically be added to our mailing list.  Alternately, you can use the contact us form to be added to our mailing list. If you have any specific concerns of questions, contact one of our sales representatives.